We guarantee our products!EXCEPTIONAL IS OUR STANDARD
Slivers prides itself on delivering the tastiest, freshest quality products available.
We guarantee all our products, provided they are still within the indicated “Best Before” date printed on the packaging of any product we supply.
Should you feel that the product you've received does not live up to your standards of excellent quality, we'll gladly exchange or refund your purchase, subject to our returns policy.
In order to maintain our high standards, should any product be defective, we'll require the item to be returned to us so that we can investigate the reason for possible defects in our processes. We continuously strive to both maintain and improve on our standards and quality.
Our strict hygiene, selected ingredients and quality manufacturing processes, complete with high-tech packaging processes ensures excellent shelf-life.
We do however still recommend the following instructions are adhered to:
STORAGE INSTRUCTIONS FOR BILTONG & DRY WORS: Store at room temperature in a cool, dry area. Do not expose to heat or direct sunlight.
OPEN PRODUCT: As this is product is exposed to varying ambient conditions once it leaves our premises, it is intended to be consumed immediately. Should you wish to keep it longer, we recommend you freeze it in a sealed container. Do not partially or fully defrost without consuming as this could accelerate mould growth.
VACUUM-PACKED PRODUCT: We guarantee the freshness of our vacuum-packed products, while still sealed. Once the seal is broken, within reason, the product is expected to be consumed immediately. Once the seal is broken, the freshness “clock” starts ticking. Should you wish to keep it longer, we recommend you freeze it in a sealed container. Do not partially or fully defrost without consuming as this could accelerate mould growth.
Factory Shop – You'll find a well stocked, vibey factory shop, offering smiling friendly service Monday to Saturday, situated at our factory en route to Kommetjie.
Online – No matter where you live in South Africa, you can order all your favourite products from the comfort of your PC or phone and we’ll deliver anywhere within SA. You can even buy a Slivers Gift Voucher for a friend anywhere in SA and we'll take care of the rest.